General information on Cancun
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General Information
BANKS CUSTOMS DOCUMENTATION
ELECTRICITY MEDICAL
FACILITIES MARRIAGES TELEPHONES
*Location
In the State of Quintana Roo, off the northeastern end of the Yucatan peninsula, directly
south of New Orleans. Approximately 1.5 hours flying time from Miami.
Currency
Mexican peso. The rate of exchange against the US dollar fluctuates daily.
Population
350,000
Languages
Spanish, but English is spoken in most areas
Climate
Semi-tropical with an average temperature of 80 degrees Fahrenheit. Average daily maximum
and minimum temperatures for Cancún: January-March, 68-86°F (20-30°C); April-June,
71-89°F (22-32°C); July-September, 75-91°F (24-33°C); October-December, 68-87°F
(20-31°C).
Time Zones
On Central Standard year round.
Electricity
Standard current is 110 volt AC, the same as in the US. However, three prong outlets are
not widely available, so an adapter is a good idea.
Documentation
Visitors to Mexico need a valid Passport. Travelers from other countries may need a visa. Minors traveling
alone or with one parent need notarized consent from parent(s). In addition, visitors
must carry a Mexican Tourist Permit, which is issued free of charge after proof of
citizenship upon arrival. This permit must be given to officials upon departure. If you
lose your Tourist Permit while in Cancún, you can obtain a copy or permission to leave
the country from the Immigration office located downtown. Departure Tax is
approximately US $17 (before you leave home check with your travel agent or airline to see
if the departure tax has been included in your ticket price.) Children under 2 years are
exempt.
Banks
and Currency Exchange Facilities
US Dollars are easily exchanged into pesos in banks, major hotels, airports and
exchange houses. Mexican banks are generally open from 9 am to 2:30 pm weekdays only.
Exchange houses are open longer and offer quicker service. Most credit cards are accepted
in shops, hotels and travel agencies. Major purchases are best made with a credit card.
You automatically receive the bank rate of exchange, which is higher than the rates given
in town or at the hotels.
Business Hours
Most stores are open from 10 am to 10 pm daily in the Hotel Zone. Stores downtown may
close between 2 pm and 4 pm for the traditional "siesta" and on Sundays.
Medical Facilities
Mexico has a nationalized healthcare system and almost every town and city has either a
national hospital or medical clinic. Most hotel have a 24-hour doctor on call. No
vaccinations are need to enter Mexico from the US or Canada. Below is a list of local
hospitals and clinics.
Hospital Americano
84-61333/84-6068 (24-hours)
15 Viento Street, SM4
Red Cross
84-1616 (24-hours)
Yaxchilan Avenue, SM21
Total Assist
84-1092, 84-8116 (24-hours)
5 Claveles Street, SM22
Handicapped Facilities
Most five star and Gran Turismo hotels are wheel chair accessible. Check with individual
hotels for specific requirements.
Customs
After passing through immigration, you must claim your luggage and pass through
Customs. You must present a Customs form, which should be given to you at check-in before
you leave the US or during your flight. You will be asked to press a button at a sort of
traffic light: Green means go, red means your baggage will be briefly searched. You are
allowed to bring up to 200 cigarettes, 50 cigars and one liter of alcohol into the
country. Questions can be directed to the Customs office at the Cancún Airport at (52-98)
86-00-73.
Telephones
From North America to Cancún: dial 011 (int'l access code) + 52 (Mexico's country code) +
98 (Cancún's area code) + the local number.
From Cancún calling
North America, dial 00+1+area code+local number. Many US long-distance phone companies
have access numbers that you can dial in order to use your phone card, usually through the
Mexican telephone company public phones, LADATEL. Calls
may be less expensive than direct-dialed calls from your hotel room. (Check with your
hotel surcharges BEFORE calling.)
Getting Married in Cancún
Due to Cancún's popularity as a honeymoon destination, most major hotels are happy to
arrange a wedding for a visitng couple, and will likely have a wedding coordinator
on-site, or be able to refer you to a local company that provides those services. Consult
with your travel agent or directly with your hotel about those arrangements. The LEGAL
requirements for marriage in Cancún are as follows:
If previously married the parties will need to show the divorce decree or a certified copy of spouse's death certificate, if widowed.
(Information may have changed since this update)*
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